Refund / Cancellation Policy for Workshops, Speaking, Retreats and Coaching Sessions
For General Product Returns click here.
For Privacy Policy click here.
Refunds for participant cancellation will be made on the following basis:
SPEAKING ENGAGEMENTS
Cancellation Policy
- Deposit is refunded if cancellation is received prior to thirty (30) days before the event.
- For cancellations less than thirty (30) before the event, the entire fee and any already-incurred travel expenses (if applicable) will be due.
- Cancellations must be made via voice-mail to (774) 230-5670 AND in writing via e-mail to rita@ritaschiano.com or via USPS mail (snail mail) to P.O. Box 434, Sturbridge, MA 01566.
- Cancellations without both forms of notification will be treated as no-shows. No refunds or credits will be granted for no-shows.
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FORCE MAJEURE: Full refunds will be issued if the workshop is cancelled by Rita Schiano due to fire, other casualties, labor disputes, war, government regulations, or any cause beyond the control of Rita M. Schiano.
- If the cancellation is due to weather, Rita M. Schiano will reschedule you to another session or issue a credit for the full amount of your registration towards any Rita M. Schiano workshop, training, or mentoring service.
WORKSHOPS / SEMINARS
A full refund, less a $50 processing fee, will be granted if requested 31 days prior to event.
If cancelling within 30 days of live event, registration credit will be given towards any future Rita Schiano ~ Live A Flourishing Life event.
Cancellations must be made via phone call to (774) 230-5670 AND in writing via e-mail to rita@ritaschiano.com or via USPS mail (snail mail) to P.O. Box 128, West Warren, MA 01092.
Registration fees may be transferred from one registrant to another. Notification must be made via phone call to (774) 230-5670 or in writing via e-mail to rita@ritaschiano.com.
No refunds or credits will be granted for no-shows.
Because of travel and other expenses, we reserve the right to cancel or reschedule any live event that does not have a minimum of 10 participants. This SELDOM happens, but if it does, registrants will be notified immediately, and rescheduled, refunded, or given credit for a future event for the amount originally paid for this event.
Registration for any event sponsored by Rita Schiano ~ Live A Flourishing Life constitutes your acceptance of this Event Refund & Cancellation Policy.
RETREATS
Live A Flourishing LifeŠ retreat fees cover the full cost of the facilitated retreat including accommodations and meals. In most cases both private and semi-private accommodations are available. Please note the fee structure and cancellation policies for the retreat you are interested in attending since these details may vary for each retreat.
PRIVATE COACHING SESSIONS
Full credit towards a future coaching session if the cancellation is made prior to 24 hours prior to the coaching session scheduled time.
Cancellations must be made via voice-mail to 774-230-5670 AND in writing via e-mail to rita@ritaschiano.com.
Cancellations without both forms of notification will be treated as no-shows. No refunds or credits will be granted for no-shows.
Full refunds will be issued if session is cancelled by Rita M. Schiano and/or The Reed Edwards Company due to fire, other casualties, labor disputes, war, government regulations, or any cause beyond the control of Rita M. Schiano and/or The Reed Edwards Company.
If the cancellation is due to weather, Rita M. Schiano and/or The Reed Edwards Company will reschedule your session.
General Product Returns Policy
You may return any book or item shipped in error within 30 days of delivery for exchange. The book or item will be exchanged for the correct product ordered. No refunds are given.
Books or items returned for exchange must include the shipping invoice. We will pay the exchange return shipping costs if the return is a result of our error.
No refunds will be issued for electronic download items. All sales for download pdf files are final.
Send Exchange Returns to:
THE REED EDWARDS COMPANY
Returns Center
P.O. Box 128
West Warren, MA 01092
Orders Returned After 30 Days
Orders that were delivered more than 30 days from delivery date are not eligible for return or exchange.
Items that are Not Returnable
The Reed Edwards Company does not accept exchange returns of the following books or items:
- Any book or item that has obvious signs of use.
- Any book or item not returned in the condition it was received.
- Magnets or cards
- Electronic downloadable .pdf documents
Please note that it takes us 3 to 5 business days to process exchange returns once they arrive at our Returns Center.
No refunds will be issued for electronic download items. All sales for download .pdf documents are final.
Returned Checks
Checks returned to us due to insufficient funds will be charged a minimum of $25.00 to cover bank fees. The surcharge is subject to change as bank charges fluctuate.
Rita M. Schiano and/or The Reed Edwards Company is committed to making everyone's visit to our web site safe. Your privacy on the Internet is very important to us. We do not collect any personal information from you unless it is voluntarily provided, for instance when purchasing products or services. We value our customers and will not share your information with any other sources outside Rita M. Schiano and/or The Reed Edwards Company. With your consent, we may also share information with The Reed Edwards Company authors so that they can let you know about books and services they offer that may be of interest to you. If you want to stop receiving such updates and product information from Rita M. Schiano and/or The Reed Edwards Company or our authors at any time, just e-mail us at
info@reededwards.com.. Please type "Unsubscribe" in the subject line of the e-mail. Our mailings and e-mails also will include information allowing you to ask not to receive such information in the future.
Any problems?
You can reach us at 774-230-5670.
